Onsite IT Services

Your Trusted Technology Partner

Professional Onsite IT Support Services Across Alberta

When your business technology needs hands-on expertise that can’t be resolved remotely, TechOS delivers professional onsite IT services across Alberta. Our certified technicians bring enterprise-grade solutions directly to your location, minimizing downtime and maximizing productivity.

As a leading managed service provider specializing in network infrastructure projects, TechOS combines technical excellence with personalized service. Our network-certified professionals use advanced tools like Fluke analyzers to ensure precise diagnostics and optimal infrastructure performance.

Whether you’re a small business needing immediate support, a growing enterprise planning an upgrade, or a residential client seeking reliable service, our onsite IT solutions are tailored to your specific requirements.

Request A Free Quote!

OUR

Complete Range Of Onsite IT Services

[dnxte_blurb blurb_heading=”Hardware Installation & Upgrade Services” heading_tag=”h4″ blurb_description=”

Install and upgrade business hardware for improved speed reliability and long lasting performance.

” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Hardware-Installation-Upgrade-Services.png” dnxt_image_max_width=”25%” dnxt_img_padding=”||20px||false|false” dnxt_button_margin=”15px||||false|false” dnxt_button_padding=”0px||0px||true|true” dnxt_btn_show_hide=”on” button_text=”Learn More” button_link=”#hius” btn_icon=”$||divi||400″ btn_icon_color=”#0C71C3″ blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.2em” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_color=”#0C71C3″ dnxt_btn_text_font_size=”12px” custom_padding=”20px|15px|20px|15px|true|true” hover_enabled=”0″ border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#afafaf” border_style_all=”dashed” global_colors_info=”{}” sticky_enabled=”0″][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Network Infrastructure Setup & Maintenance” blurb_description=”

Design and maintain secure and fast networks that support smooth business communication and growth.

” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/wifi-router.png” dnxt_image_max_width=”25%” dnxt_img_padding=”||20px||false|false” dnxt_button_margin=”15px||||false|false” dnxt_button_padding=”0px||0px||true|true” dnxt_btn_show_hide=”on” button_text=”Learn More” button_link=”#nisu” btn_icon=”$||divi||400″ btn_icon_color=”#0C71C3″ blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.2em” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_color=”#0C71C3″ dnxt_btn_text_font_size=”12px” custom_padding=”20px|15px|20px|15px|true|true” hover_enabled=”0″ border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#afafaf” border_style_all=”dashed” global_colors_info=”{}” sticky_enabled=”0″ heading_tag=”h4″][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Professional Onsite Troubleshooting & Repair” blurb_description=”

Fix complex hardware and software issues quickly through expert onsite diagnosis and repair service.

” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Professional-Onsite-Troubleshooting-Repair.png” dnxt_image_max_width=”25%” dnxt_img_padding=”||20px||false|false” dnxt_button_margin=”15px||||false|false” dnxt_button_padding=”0px||0px||true|true” dnxt_btn_show_hide=”on” button_text=”Learn More” button_link=”#potr” btn_icon=”$||divi||400″ btn_icon_color=”#0C71C3″ blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.2em” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_color=”#0C71C3″ dnxt_btn_text_font_size=”12px” custom_padding=”20px|15px|20px|15px|true|true” hover_enabled=”0″ border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#afafaf” border_style_all=”dashed” global_colors_info=”{}” sticky_enabled=”0″ heading_tag=”h4″][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Comprehensive Onsite Help Desk Support” heading_tag=”h4″ blurb_description=”

Get expert onsite help for software issues authentication errors and user training for smooth work.

” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Help-Desk-and-IT-Support.png” dnxt_image_max_width=”25%” dnxt_img_padding=”||20px||false|false” dnxt_button_margin=”15px||||false|false” dnxt_button_padding=”0px||0px||true|true” dnxt_btn_show_hide=”on” button_text=”Learn More” button_link=”#cohs” btn_icon=”$||divi||400″ btn_icon_color=”#0C71C3″ blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.2em” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_color=”#0C71C3″ dnxt_btn_text_font_size=”12px” custom_padding=”20px|15px|20px|15px|true|true” hover_enabled=”0″ border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#afafaf” border_style_all=”dashed” global_colors_info=”{}” sticky_enabled=”0″][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Workstation Deployment & Decommissioning” blurb_description=”

Deploy new systems and retire old ones securely with proper setup data wipe and documentation.

” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Workstation-Deployment-Decommissioning.png” dnxt_image_max_width=”25%” dnxt_img_padding=”||20px||false|false” dnxt_button_margin=”15px||||false|false” dnxt_button_padding=”0px||0px||true|true” dnxt_btn_show_hide=”on” button_text=”Learn More” button_link=”#wdd” btn_icon=”$||divi||400″ btn_icon_color=”#0C71C3″ blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.2em” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_color=”#0C71C3″ dnxt_btn_text_font_size=”12px” custom_padding=”20px|15px|20px|15px|true|true” hover_enabled=”0″ border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#afafaf” border_style_all=”dashed” global_colors_info=”{}” sticky_enabled=”0″ heading_tag=”h4″][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Professional & Expert IT Relocation Services” blurb_description=”

Move your IT equipment safely with professional disconnection transport and reconnection support.

” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Professional-Expert-IT-Relocation-Services.png” dnxt_image_max_width=”25%” dnxt_img_padding=”||20px||false|false” dnxt_button_margin=”15px||||false|false” dnxt_button_padding=”0px||0px||true|true” dnxt_btn_show_hide=”on” button_text=”Learn More” button_link=”#peir” btn_icon=”$||divi||400″ btn_icon_color=”#0C71C3″ blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.2em” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_color=”#0C71C3″ dnxt_btn_text_font_size=”12px” custom_padding=”20px|15px|20px|15px|true|true” hover_enabled=”0″ border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#afafaf” border_style_all=”dashed” global_colors_info=”{}” sticky_enabled=”0″ heading_tag=”h4″][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Strategic Hardware Refresh Projects” blurb_description=”

Replace outdated equipment with modern hardware to improve system performance and reliability.

” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Hardware-Refresh-Projects.png” dnxt_image_max_width=”25%” dnxt_img_padding=”||20px||false|false” dnxt_button_margin=”15px||||false|false” dnxt_button_padding=”0px||0px||true|true” dnxt_btn_show_hide=”on” button_text=”Learn More” button_link=”#shrp” btn_icon=”$||divi||400″ btn_icon_color=”#0C71C3″ blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.2em” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_color=”#0C71C3″ dnxt_btn_text_font_size=”12px” custom_padding=”20px|15px|20px|15px|true|true” hover_enabled=”0″ border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#afafaf” border_style_all=”dashed” global_colors_info=”{}” sticky_enabled=”0″ heading_tag=”h4″][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Compliance & Physical Security Assessments” blurb_description=”

Ensure full compliance with onsite audits that review physical security and regulatory standards.

” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Compliance-Readiness-Projects.png” dnxt_image_max_width=”25%” dnxt_img_padding=”||20px||false|false” dnxt_button_margin=”15px||||false|false” dnxt_button_padding=”0px||0px||true|true” dnxt_btn_show_hide=”on” button_text=”Learn More” button_link=”#cpsa” btn_icon=”$||divi||400″ btn_icon_color=”#0C71C3″ blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.2em” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_color=”#0C71C3″ dnxt_btn_text_font_size=”12px” custom_padding=”20px|15px|20px|15px|true|true” hover_enabled=”0″ border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#afafaf” border_style_all=”dashed” global_colors_info=”{}” sticky_enabled=”0″ heading_tag=”h4″][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Emergency Disaster Recovery Support” blurb_description=”

Restore operations quickly during outages with onsite data recovery and system repair expertise.

” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/backup-and-disaster-recovery.png” dnxt_image_max_width=”25%” dnxt_img_padding=”||20px||false|false” dnxt_button_margin=”15px||||false|false” dnxt_button_padding=”0px||0px||true|true” dnxt_btn_show_hide=”on” button_text=”Learn More” button_link=”#edrs” btn_icon=”$||divi||400″ btn_icon_color=”#0C71C3″ blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.2em” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_color=”#0C71C3″ dnxt_btn_text_font_size=”12px” custom_padding=”20px|15px|20px|15px|true|true” hover_enabled=”0″ border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#afafaf” border_style_all=”dashed” global_colors_info=”{}” heading_tag=”h4″ sticky_enabled=”0″][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Professional Onsite IT Training Services” blurb_description=”

Empower your staff through hands on training that improves productivity and strengthens security.

” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Professional-Onsite-IT-Training-Services.png” dnxt_image_max_width=”25%” dnxt_img_padding=”||20px||false|false” dnxt_button_margin=”15px||||false|false” dnxt_button_padding=”0px||0px||true|true” dnxt_btn_show_hide=”on” button_text=”Learn More” button_link=”#poit” btn_icon=”$||divi||400″ btn_icon_color=”#0C71C3″ blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.2em” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_color=”#0C71C3″ dnxt_btn_text_font_size=”12px” custom_padding=”20px|15px|20px|15px|true|true” hover_enabled=”0″ border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#afafaf” border_style_all=”dashed” global_colors_info=”{}” heading_tag=”h4″ sticky_enabled=”0″][/dnxte_blurb]

Why

Choose TechOS for Onsite IT Services

[dnxte_blurb blurb_heading=”Certified Expertise ” heading_tag=”h4″ blurb_description=”

Our certified engineers deliver trusted onsite IT solutions using the latest tools and best practices.

” font_icon_size=”9px” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Certified-Tech-Partners.png” dnxt_image_max_width=”25%” dnxt_img_margin=”||20px||false|false” blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.3em” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|true|true” border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#bababa” border_style_all=”dashed” global_colors_info=”{}”][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Proven Experience” heading_tag=”h4″ blurb_description=”

We have completed major IT projects successfully ensuring reliable performance for all clients.

” font_icon_size=”9px” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Project-Management.png” dnxt_image_max_width=”25%” dnxt_img_margin=”||20px||false|false” blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.3em” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|true|true” border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#bababa” border_style_all=”dashed” global_colors_info=”{}”][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Vendor Partnerships” heading_tag=”h4″ blurb_description=”

We partner with top technology brands to deliver high quality and secure IT solutions for you.

” font_icon_size=”9px” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Vendor-Partnerships.png” dnxt_image_max_width=”25%” dnxt_img_margin=”||20px||false|false” blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.3em” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|true|true” border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#bababa” border_style_all=”dashed” global_colors_info=”{}”][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Comprehensive Services” heading_tag=”h4″ blurb_description=”

From installation to user training we provide complete onsite IT support for every business need.

” font_icon_size=”9px” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Comprehensive-Services.png” dnxt_image_max_width=”25%” dnxt_img_margin=”||20px||false|false” blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.3em” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|true|true” border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#bababa” border_style_all=”dashed” global_colors_info=”{}”][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Local Presence” heading_tag=”h4″ blurb_description=”

As a local Alberta team we offer quick response personal service and strong community understanding.

” font_icon_size=”9px” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Local-Presence.png” dnxt_image_max_width=”25%” dnxt_img_margin=”||20px||false|false” blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.3em” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|true|true” border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#bababa” border_style_all=”dashed” global_colors_info=”{}”][/dnxte_blurb]
[dnxte_blurb blurb_heading=”Flexible Scheduling” heading_tag=”h4″ blurb_description=”

We schedule services at your convenience offering after hours and weekend support when required.

” font_icon_size=”9px” dnxt_image=”https://test.techosmsp.ca/wp-content/uploads/2025/10/Flexible-Scheduling.png” dnxt_image_max_width=”25%” dnxt_img_margin=”||20px||false|false” blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-float” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_font=”Nunito Sans|600|||||||” dnxt_heading_font_size=”16px” dnxt_heading_line_height=”1.3em” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|true|true” border_radii=”on|6px|6px|6px|6px” border_width_all=”1px” border_color_all=”#bababa” border_style_all=”dashed” global_colors_info=”{}”][/dnxte_blurb]

Frequently Asked Questions

Some Questions That Are Freequently Asked By Our Cistomers

K
L
What types of businesses benefit most from onsite IT services?

Onsite IT services provide particular value for organizations that rely heavily on physical infrastructure, have complex network requirements, or operate in environments where remote access is limited or restricted. Manufacturing facilities, healthcare organizations, financial institutions, and educational facilities often require onsite support due to security requirements or specialized equipment that cannot be serviced remotely.

Small and medium-sized businesses without dedicated IT staff benefit significantly from onsite services, as they provide access to enterprise-level expertise without the cost of maintaining full-time technical personnel. Organizations undergoing technology transitions, office relocations, or major system upgrades also benefit from onsite support to ensure smooth implementation and minimal disruption.

K
L
How quickly can TechOS respond to emergency service requests?

Emergency response times depend on several factors, including location, time of day, and the nature of the emergency. For critical system failures that significantly impact business operations, we typically provide same-day response within our primary service areas. Our emergency response procedures include rapid assessment of the situation and deployment of appropriate technical resources to address immediate needs.

For less critical issues, we typically schedule onsite visits within 24-48 hours, depending on technician availability and client preferences. We work with clients to understand their operational requirements and priority systems, ensuring that our response procedures align with their business continuity needs.

K
L
What should organizations do to prepare for onsite service visits?

Preparation for onsite service visits helps ensure efficient use of time and optimal results. Organizations should provide detailed descriptions of issues or requirements, including any error messages, symptoms, or specific objectives for the visit. Access to affected systems and areas should be arranged in advance, including any necessary security clearances or escort requirements.

For planned installations or upgrades, organizations should ensure that necessary power, network connectivity, and physical space are available. Coordination with other vendors or contractors should be completed before the service visit to avoid conflicts or delays. Having key personnel available to answer questions and make decisions during the visit helps ensure that work can proceed efficiently.

K
L
How does TechOS ensure data security during onsite services?

Data security represents a fundamental concern during onsite service activities, and TechOS implements comprehensive security procedures to protect client information. Our technicians undergo background checks and security training, and they follow strict protocols for handling sensitive information and accessing client systems.

All work is performed using secure procedures that minimize exposure of sensitive data. When data access is necessary for troubleshooting or migration activities, we use encrypted tools and secure transfer methods. We provide detailed documentation of all activities performed and can accommodate specific security requirements or compliance needs.

K
L
What documentation does TechOS provide after completing onsite services?

Comprehensive documentation represents an essential component of professional IT services, and TechOS provides detailed reports that document all work performed, issues identified, and recommendations for future improvements. Our service reports include descriptions of problems encountered, solutions implemented, and any follow-up actions required.

For installation and configuration activities, we provide detailed documentation of system configurations, including network settings, security configurations, and user account information. We also provide warranty information for installed equipment and maintenance schedules for ongoing support requirements.

K
L
Can TechOS coordinate with other vendors during complex projects?

Complex IT projects often involve multiple vendors and service providers, and TechOS has extensive experience coordinating with other organizations to ensure successful project completion. We work with internet service providers, telecommunications companies, software vendors, and other IT service providers to coordinate activities and minimize conflicts.

Our project management approach includes detailed planning and communication procedures that keep all stakeholders informed of progress and any issues that may arise. We can serve as the primary coordinator for complex projects or work as part of a larger project team, depending on client preferences and project requirements.

Ready to Get Started With Onsite IT Services?

Contact TechOS today to discuss your onsite IT service requirements and learn how our comprehensive solutions can support your organization’s technology needs. Our team is ready to provide detailed consultation and develop customized service plans that address your specific requirements and budget considerations.

phone
CALL now FOR ASSISTANCE!

780-999-3432